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Hospitality Team Lead

3 weeks ago

Wellington, Wellington, New Zealand Nh Hoteles Full time
Duties and Responsibilities

The primary responsibility of this role will be to provide an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.

This includes meeting guests and customers when they arrive, ensuring they are settled in their rooms, and maintaining professional, open, and honest communication to assist guests and make accurate bookings.