Software Development Lead

5 days ago


Auckland, Auckland, New Zealand Asknicely Full time

Company Overview
AskNicely is the award-winning customer experience platform for service businesses, on a mission to make frontline work more rewarding. Our teams are based in New Zealand, United States, and the Netherlands, working together with amazing venture capital partners to pioneer a new category of software that improves daily lives of millions of frontline workers.

Job Description
We're seeking a hands-on, innovative, and practical individual with functional experience to design, implement, and support products and product components on a predictable schedule. This role requires someone capable of working under minimal direction and bringing innovative ideas to the table. You will provide technical expertise in developing solutions to complex software engineering problems, frequently using ingenuity and creativity.

  • Work in an agile environment where quick iterations and good feedback are a way of life
  • Deliver scalable, testable, maintainable, and high-quality code
  • Proactively identify and address operational risks (e.g., regressions in future development, failures from third parties, etc.)
  • Find solutions to your team's technical challenges
  • Monitor application performance, quality of user experience, and code smell
  • Stay up to date on new technologies and recommend the ones AskNicely should adopt
  • Collaborate with designers, product managers, and development managers to deliver on sprint goals


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