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Customer Experience Specialist

1 week ago

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About Us: Torpedo7 Fitness Ltd is a vibrant team of outdoor enthusiasts dedicated to providing top-notch customer experiences. Our company lives and breathes adventure, and every day is an opportunity to connect with nature, inspire others, and help customers gear up for their next adventure.

Job Summary: We're looking for a highly motivated and customer-focused individual to join our team as a Part-Time Sales Assistant. In this role, you'll be responsible for delivering exceptional customer service, maintaining store efficiency, and collaborating with colleagues to drive sales growth.

Responsibilities:

  • Create memorable moments for customers by connecting with them, answering questions, and resolving inquiries promptly.
  • Contribute to seamless service delivery by working effectively with colleagues during busy periods.
  • Dive deep into our outdoor products to assist customers with expert recommendations tailored to their needs.
  • Respond quickly to changing priorities and tasks in a fast-paced retail environment.
  • Engage with customers and colleagues in a friendly, informative manner.

Requirements:

  • A strong passion for the outdoors and a love for connecting with customers.
  • Excellent communication skills, with a knack for handling inquiries and feedback professionally.
  • Physical stamina and agility to keep up with the fast-paced retail environment.
  • Flexibility to work multiple shifts as needed.