Executive Home Lending Specialist

6 days ago


Auckland, Auckland, New Zealand Anz Full time
About ANZ
Ko Matou – About UsKia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga.
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Mobile Mortgage Manager, this role is mobile, allowing customers to discuss their home lending needs with an advanced-level home lender/coach at a time and place of their convenience (including outside of normal business hours), and requires an ability to regularly and proactively seek new business opportunities with external influencers.Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow.
Whatever your role at ANZ, you'll be building your future, while helping to build ours.

Your Day

In this role, you would have the opportunity to:
  • Be a brand ambassador for ANZ by presenting at seminars and workshops
  • Identify and meet customer's long term and short term needs through the provision of ANZ's range of home loan products
  • Provide a QFE advice proposition to customers needing Home Lending advice
  • Demonstrate living the ANZ Values with customers and colleagues
  • Guide and assist customers through each step of the Home Buys journey, delivering exceptional service resulting in customer advocacy
  • Foster collaborative internal relationships across Personal, Business and Private Banking to ensure delivery of seamless customer experience
  • Generate new business for ANZ by creating and managing a productive network of external influences
  • Proactively manage business development activity, risk frameworks and legislative requirements

Your Skills and Qualifications

To grow and be successful in this role, you will ideally bring the following:
  • Superior home lending and risk management skills
  • Proven experience in Business Banking
  • Prior experience in developing strong relationships in a customer-focused role
  • A high level of knowledge on home buying process and industry
  • Excellent communication skills both written and oral
  • A positive attitude with a growth mindset
  • Expertise in developing new business and effective relationship management
  • National Certificate in Financial Services (Financial Advice) (Level 5) or equivalent preferred but not essential

Benefits

We offer a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.

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