Public Transport Network Coordinator
5 days ago
**Company Overview**
At Tranzit Group Ltd, we are dedicated to delivering high-quality transport and tourism services across New Zealand. With nearly 100 years of experience, we continue to strive for excellence, employing over 2,000 team members nationwide.
Sector Overview
We operate in the public transport sector, providing essential services to urban bus drivers and passengers. Our Network Support Centre (NSC) plays a crucial role in ensuring smooth operations by coordinating safe public transport systems.
Job Description
The NSC team is operations-focused, offering precise and real-time radio support to maintain our public transport bus network. Key responsibilities include:
• Solving on-road problems and queries: Supporting drivers via radio to ensure safe day-to-day service delivery.
• Monitoring Real Time Information (RTI): Proactively resolving operational issues through RTI system management.
• Coodinating bus movements: Managing RTI system reporting and data analytics during major events, breakdowns, accidents, and traffic delays.
• Working with the operations team: Communicating changes, escalating ongoing issues, and proactively managing services.
Required Skills and Qualifications
- Advanced communication skills: Clear verbal and written communication, including concise information conveyed calmly.
- Interest in the public transport sector
- Problem-solving and decision-making abilities
- Good computer skills: Accurate recording of information in real time.
- Multitasking: Applying process steps while operating in time-critical situations.
- Strong time management and organisation
Benefits
We offer:
- A full-time role on our shift roster: Based at our Lower Hutt depot, Monday to Thursday (5:00 am to 1:00 am), Friday to Sunday (starting Friday 5:00 am, through to 1:00 am Sunday).
- Additional hours available from time to time
- Career growth opportunities: Ideal for someone looking to advance in the transport industry.
- An insider view of Wellington and Hutt Valley transport networks: Contribute to keeping the region moving.
- Part of a leading company: Tranzit Group Ltd whanau, part of the Tranzit Group leaders in delivering high-quality transport and tourism services.
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