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Account Executive

2 weeks ago

Hamilton, Waikato, New Zealand Chartered Accountants Australia and New Zealand Full time

About Us

We are Chartered Accountants Australia and New Zealand, representing over 139,000 financial professionals. Our goal is to help them build value and make a positive impact in the businesses, organisations, and communities they serve.

The Opportunity

We are looking for a Client Success Specialist to join our team. In this role, you will work closely with key accounts to understand their needs and develop strategies to meet those needs. Your strong relationship-building skills will ensure that our clients feel valued and supported.

  • Create and implement client success plans to drive growth and profitability.
  • Build and maintain strong relationships with key stakeholders.
  • Develop and deliver training programs to enhance client skills and knowledge.
  • Provide exceptional customer service to ensure client satisfaction.
  • Collaborate with internal stakeholders to identify and address client concerns.

About You

This is an exciting opportunity for a motivated and results-driven individual to join our team as a Client Success Specialist. If you have experience in client-facing roles and are passionate about delivering exceptional results, we want to hear from you. What you will bring:

  • Experience in client-facing roles, preferably in accounting, financial services, or financial software.
  • Strong communication, interpersonal and problem-solving skills.
  • Ability to work independently and collaboratively as part of a team.
  • Proficiency in Microsoft Office Suite and CRM systems.