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Automotive Network Strategist

3 weeks ago


Auckland, Auckland, New Zealand Assurant, Inc. Full time

Company Overview

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Assurant, Inc. is a global leader in the insurance and risk management industry. Our company values common sense, common decency, uncommon thinking, and uncommon results, which guide our business practices and decisions.

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Job Description

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The Auto Repair Network Manager plays a critical role in ensuring the efficient operation of the MBI repair network in New Zealand. This involves setting up and managing the network to achieve high customer service standards, working closely with business leaders, and understanding the requirements of business partners, repairers, and end customers.

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Required Skills and Qualifications

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  • 5+ years of experience in New Zealand's repair network industry
  • Industry knowledge or experience in automotive mechanical repairs
  • Automotive trade certificate
  • Experience managing external vendors or 3PL providers
  • Ability to articulate ideas to both technical and non-technical audiences
  • Demonstrated ability to convert insights into strategies and roadmaps
  • Understanding of relevant legislation, including the Fair Trading Act, Consumer Guarantees Act, and Privacy Act 2020
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Benefits

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As an employee of Assurant, you can expect a range of benefits, including:

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  • Development programs and study grants
  • Cultural day off to celebrate important events
  • International and local mentoring programs
  • Diversity panels and employee resource groups
  • Hybrid work model with 3 days onsite and 2 days remote in modern offices
  • Mental Health recharge days per year
  • Annual health & wellbeing allowance
  • Volunteering opportunities to give back to your community
  • Enhanced parental leave benefits
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About the Role

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This position offers flexibility to work from home up to two days a week, with travel across New Zealand required. If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply.