Client Success Manager

2 weeks ago


Wellington, Wellington, New Zealand Thomson Reuters Full time

About Us

We are a leading provider of information and technology solutions for professionals. Our products and services help customers make informed decisions and stay ahead of the competition.

Job Description

We are seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for managing and growing our strategic relationships with key clients.

Key Responsibilities

  • Develop a deep understanding of client needs and preferences
  • Identify opportunities to upsell and cross-sell our products and services
  • Work closely with cross-functional teams to deliver tailored solutions that meet client needs
  • Monitor and analyze client engagement metrics to inform business decisions

Requirements

  • 5+ years of experience in sales or account management
  • Proven track record of building and maintaining strong client relationships
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • Competitive compensation and benefits package


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