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Customer Relationship Director

2 weeks ago

Christchurch, Canterbury, New Zealand Ryman Healthcare Full time

About the Role:

We are seeking an experienced professional to lead our Nurture Sales team and drive growth in resident acquisition.

The ideal candidate will have a proven track record of success in nurturing customer relationships, ensuring a smooth journey from start to end, and inspiring their team to meet and exceed sales targets.

Key responsibilities include:

  • Inspiring and guiding the Nurture Sales team to generate strong qualified leads, drive settlements, achieve occupancy, maximize value per sale, and ensure revenue growth.
  • Overseeing the qualification process to result in strong leads being passed to the Sales team.
  • Collaborating with the Marketing team to assess campaign effectiveness and implement improvements.
  • Motivating a high-performing team to meet our goal of delivering the world's best retirement experience for all stakeholders.