Trade Sales Specialist

5 days ago


Auckland, Auckland, New Zealand Carters Full time

About Us
CARTERS has been a leading provider of trade services in New Zealand for over 150 years, fostering the careers of Kiwi tradespeople. Our commitment to providing a professional, inclusive, and supportive work environment is unwavering. As a Mandarin-speaking Trade Sales Support team member at CARTERS Glenfield, your role will play a pivotal part in delivering exceptional customer service and sales support.

The Role
  • Process customer orders with precision and promptness, resolving any arising issues to ensure complete customer satisfaction.
  • Collaborate with transportation partners to arrange efficient delivery to our trade customers.
  • Diligently track backorders to ensure comprehensive follow-up and fulfilment.
  • Deliver outstanding customer service by identifying suitable products, preparing and loading customer orders, and completing sales documentation accurately.
About You
  • You are an exceptional administrator known for your efficiency and precision, with robust organisational skills and effective time-management capabilities.
  • Your exceptional written and verbal communication skills enable you to interact effectively across all levels of an organisation.
  • You possess proficient computer system skills and a solid grasp of technology.
  • You have innate interpersonal skills, adept at fostering trust and building rapport with valued customers.
  • You are a collaborative individual committed to working within a team environment.
  • Prior experience in customer service or sales-related roles is essential.
  • Mandarin speaking is a must.
Benefits
  • Permanent full-time employment offers stability and a focus on work-life balance.
  • An attractive compensation package includes benefits such as health insurance, superannuation savings scheme, life and disability insurance coverage, and contributions to Kiwisaver.
  • Company buying privileges across all CARTERS stores provide valuable perks.
  • Opportunities for training, growth, and advancement make this position ideal for individuals seeking career development, with potential pathways to transition into Account Management roles.


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