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Change Management Specialist

2 weeks ago


Palmerston North, Manawatu-Wanganui, New Zealand FMG (Farmers Mutual Group) Full time

About FMG

At FMG, we're different when it comes to insurance. As a 100% New Zealand owned mutual, we invest our profits back into the business, keeping our premiums competitive and providing outstanding service for clients. Our roots firmly planted in rural New Zealand since 1905, we continue to foster a working environment that promotes achievement and celebrates success.

The Role

We're looking for an experienced Change Management Specialist to join our team. This role will be responsible for managing the Claims change plan, coordinating the design/redesign of Claims business processes, and developing Change Management communications schedules and materials.

Key Responsibilities

  • Manage the Claims change plan, including identifying change management strategies and coordinating their execution.
  • Coordinate the design/redesign of Claims business processes to align with any change initiatives.
  • Develop and maintain Claims Change Management communications schedules and materials.
  • Support the development of training plans and materials to support any claims change initiatives.

Your Skills and Experience

  • A minimum of 2 years of change management or lead experience.
  • Experience working with all levels of an organization to successfully deliver change.
  • Experience in mentoring and coaching others in change management.
  • A self-starter who takes on new opportunities and challenges, is adaptable and accountable.
  • Experience in building and maintaining effective working relationships.
  • Excellent verbal and written communication skills.
  • Knowledge of Prosci change management methodology will be beneficial.