Retail Team Lead

6 days ago


Christchurch, Canterbury, New Zealand Mitre 10 Full time

About This Role

We are seeking a highly motivated Team Leader to join our Power Garden Department at Mitre 10 Mega Brougham St. As a Team Leader, you will report directly to the Retail Manager and play a key role in driving sales growth, improving customer satisfaction, and developing high-performing teams.

Key Responsibilities

  1. Customer Satisfaction: Deliver exceptional customer service to drive loyalty and repeat business.
  2. Team Development: Foster a culture of collaboration, innovation, and continuous improvement within the team.
  3. Sales Growth: Collaborate with the team to identify opportunities for growth and implement strategies to increase sales.
  4. Inventory Management: Oversee the efficient management of stock, point-of-sale systems, and other resources to ensure seamless operations.
  5. Store Operations: Support the overall success of the store by actively participating in initiatives and processes.

Requirements and Expectations

  1. Leadership: Proven ability to inspire and motivate teams to achieve exceptional results.
  2. Strategic Thinking: Strong analytical skills with the ability to develop and implement effective plans to drive business growth.
  3. Communication: Excellent communication skills to effectively engage with customers, colleagues, and stakeholders.
  4. Problem-Solving: Ability to analyze complex problems and develop creative solutions.
  5. Collaboration: Willingness to work collaboratively as part of a dynamic team.

Working Hours

This role involves working approximately 42.5 hours per week.



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