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Desktop Engineer

1 week ago

New Plymouth, Taranaki, New Zealand EIL Global Full time

Job Title: Information Technology Support Engineer

EIL Global is seeking a skilled Information Technology Support Engineer to join our team. As a key member of our IT support team, you will be responsible for providing technical support and solutions for a wide range of IT infrastructure components.

Key Responsibilities

  • Provide technical support and troubleshooting for desktop, server, and network systems to ensure maximum uptime and performance.
  • Manage Active Directory services, including user account management and group policy configuration, to secure and streamline IT environments.
  • Administer Windows Server environments to support business operations and IT infrastructure goals.
  • Conduct network diagnostics and repairs to optimize connectivity and support multi-location operations efficiently.
  • Deliver remote desktop support to resolve IT issues for users across various locations promptly and effectively.

Requirements

  • Minimum of 4 years experience in IT support with proven expertise in managing and troubleshooting IT infrastructure.
  • Proficient in Active Directory management for user account administration and group policy implementation.
  • Strong skills in Windows Server Management, including installation, configuration, and maintenance of server environments.
  • Experienced in performing network troubleshooting to resolve connectivity issues and optimize performance.
  • Capability to provide remote desktop support to assist users in resolving technical issues remotely.