Retail Store Manager

3 days ago


Tauranga, Bay of Plenty, New Zealand Bunnings Group Full time

Company Overview

Bunnings Group is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. Our vision is to make everyday life easier and more enjoyable for our customers, and we're committed to delivering exceptional customer experiences through our people, products, and services.

We operate from a network of stores, trade centres, frame and truss sites, and online, serving a diverse range of customers including project builders, commercial tradespeople, and homeowners. Our culture is built on innovation, community engagement, and teamwork, and we're passionate about developing our people and contributing to the growth and development of our communities.

Job Description

We're seeking a talented and motivated individual to join our team as a Department Manager. This is a results-focused role that requires a high level of energy, passion, and leadership skills. As a Department Manager, you will:

  • Lead a team of direct reports to drive business performance outcomes.
  • Set an example of best service and support the team to deliver friendly and helpful advice to customers.
  • Coach the team on the right service behaviours and assist with inducting and training new staff.
  • Ensure merchandising standards fit with business requirements.

Requirements

To be successful in this role, you'll need:

  • Previous experience supervising a team in a fast-paced environment.
  • Proven ability to coach and develop others, providing feedback and getting the best out of a team.
  • Ability to be on your feet assisting with customers across a wide range of retail hours.
  • Hold an open, honest, and respectful communication style.

What's Involved

This role involves leading a team of direct reports, setting an example of best service, coaching the team, and ensuring merchandising standards are met. You'll also be responsible for public holiday and weekend work.


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