Customer Support Coordinator

4 days ago


Auckland, Auckland, New Zealand Healthcarenz Limited Full time

**About Us**

At HealthCare NZ, we pride ourselves on being a leading provider of home and community support services in New Zealand. Our dedicated team of professionals strives to deliver exceptional care and support to individuals in need.

**Job Summary**

We are seeking a skilled Service Facilitator to join our vibrant facilitation team. As a key member of our service centre, you will be responsible for providing top-notch phone-based coordination services and exceptional customer support.

**Responsibilities**

  • Manage phone-based and email enquiries from external and internal stakeholders.
  • Coordinate services between support workers and clients.
  • Roster cover to ensure clients receive the support they need.

**Requirements**

  • Empathy and a genuine interest in helping others.
  • Proven experience delivering customer service excellence.
  • Exceptional communication and rapport building skills over the phone.
  • A positive, adaptable, and resilient attitude.

**Benefits**

  • Mentorship programme.
  • Online learning platform.
  • Career development opportunities.
  • Company laptop provided.
  • Discounted health insurance.

**How to Apply**

Please apply via our website with your CV and a cover letter.



  • Auckland, Auckland, New Zealand Alpha Personnel Recruitment Ltd Full time

    About the Role: An exciting opportunity has arisen for someone with excellent communication and customer service skills to assist with inbound and outbound calls, providing support to clients and assisting with general administration tasks.Key Responsibilities:Responding to email queriesMaking outbound calls to assist with booking appointments for...


  • Auckland, Auckland, New Zealand Presbyterian Support Northern Full time

    **Company Overview**Presbyterian Support Northern is a leading provider of home and community support services for older people and those with disabilities or recovering from injury.We strive to provide access to critical health and social services, empowering our clients to thrive in their communities.Our values of Hope, Trust & Integrity, Compassion,...


  • Auckland, Auckland, New Zealand Mcc Label Full time

    About the RoleWe are seeking a highly skilled Customer Service Coordinator to join our team at Mcc Label. In this role, you will be responsible for providing administrative support to both our customers and account managers.Key ResponsibilitiesResponding to customer inquiries in a timely and efficient mannerProcessing orders accurately and providing updates...

  • Care Coordinator

    2 days ago


    Auckland, Auckland, New Zealand Presbyterian Support Northern Full time

    About UsAt Presbyterian Support Northern, we're dedicated to empowering individuals and communities to thrive. We provide access to critical health and social services, with a focus on enabling our clients to live better lives.We believe in the importance of providing high-quality care and support, and we're committed to delivering exceptional service to our...


  • Auckland, Auckland, New Zealand Tesla, Inc. Full time

    Tesla, Inc. is seeking a Vehicle Support Coordinator to join our team as a Service Advisor in Auckland South. In this role, you'll be responsible for coordinating and communicating with customers regarding their vehicle service needs.About the TeamYou'll be part of a dynamic team that's passionate about delivering exceptional customer service and technical...


  • Auckland, Auckland, New Zealand Devoli Full time

    At Devoli, our mission is to revolutionize the world of telco & communications. We're passionate about simplifying complexity and have developed a cutting-edge platform to orchestrate data and voice services, taking the hassle out of telco for our customers.We're a diverse team of 50ish people, headquartered in an old pub in Auckland CBD — we're looking...


  • Auckland, Auckland, New Zealand Cotton On Group Full time

    Cotton On Group is a global retailer with a passion for creating next-level customer experiences. We're seeking a highly organised and communicative Retail and VM Coordinator to join our team in New Zealand.About the RoleIn this role, you will provide exceptional administrative support to the Retail and VM team, allowing them to focus on delivering...


  • Auckland, Auckland, New Zealand SeaLink NZ Full time

    At SeaLink, we believe in connection and teamwork. People come and stay at SeaLink – because of "one boat, one team" we might have all arrived on different ships, but we are all on the same boat together, working towards a common goal.About the role:Working across our three terminals in Auckland CBD, Half Moon Bay, and Waiheke, this role will appeal to...


  • Auckland, Auckland, New Zealand Auckland Council Full time

    Company OverviewAuckland Council is one of the largest local authorities in the South Pacific, providing essential services to over 1.5 million people. We strive for social, cultural, and environmental progress while working towards becoming a world-class city.Job DescriptionThe Customer Experience Coordinator plays a critical role in overseeing the daily...


  • Auckland, Auckland, New Zealand The Warehouse Group Full time

    Role OverviewWe are seeking a Customer Experience Coordinator to join our team, who will be responsible for providing exceptional customer service and support to our customers. This role will involve working closely with the Apparel Manager to develop and implement plans to improve customer satisfaction and loyalty.Key ResponsibilitiesKey responsibilities of...


  • Auckland, Auckland, New Zealand Talent Propeller Limited Full time

    **Our Story**Talent Propeller Limited has come a long way since its humble beginnings in Whangarei over 30 years ago. From a small dealership to a network of locations across New Zealand, we've built a reputation for trust, quality, and exceptional service.We're now taking our service excellence to the next level with the opening of our new facility in...


  • Auckland, Auckland, New Zealand Expeditors Full time

    Job Description:We are seeking a highly skilled Logistics Specialist to join our team. In this role, you will be responsible for preparing customs clearance declarations in compliance with national regulatory provisions and company policies. You will also assist in coordinating the delivery of air, LCL, and FCL shipments, utilizing approved transport...


  • Auckland, Auckland, New Zealand Consult Recruitment Full time

    **About the Role**We are currently seeking a highly skilled Customer Order Coordinator to join our team at Consult Recruitment. This is an excellent opportunity to work with a dynamic and supportive team, providing exceptional customer service and support.**Key Responsibilities:**Customer Interaction: Work closely with customers to understand their needs and...


  • Auckland, Auckland, New Zealand Mitre 10 (New Zealand) Limited Full time

    About UsMitre 10 (New Zealand) Limited has been a leading player in New Zealand's home improvement market for over 45 years.Our mission is to inspire Kiwis to love where they live, work, and play by providing a wide range of home improvement, garden, and trade products and services.We are committed to delivering exceptional customer experiences through our...


  • Auckland, Auckland, New Zealand The Instillery Group Full time

    Job Title: Customer Support RepresentativeAbout the CompanyThe Instillery Group is a leading organization providing innovative solutions and services to various industries.Job OverviewWe are seeking a highly skilled Care Coordinator to join our team in Auckland CBD. As a key member, you will be responsible for delivering exceptional customer support and care...


  • Auckland, Auckland, New Zealand West Recruitment Pty Ltd Full time

    We are looking for a skilled Project Coordinator to join our team, ideally someone with previous experience in greenfield programs.About Your New RoleYou will report to the IT Program Manager under the IT Program Lead and Tech Lead, providing support and advice on the coordination of resources, equipment, meetings, and information.The Project Coordinator is...


  • Auckland, Auckland, New Zealand Pst Full time

    PST.AG is looking for a motivated and communicative assistant to support our team in the area of customer management.It offers the opportunity to work in a dynamic, international environment.ResponsibilitiesCustomer Care: Creating tickets and resolving customer cases.Customer Communication: Delivering comprehensive, seamless customer support from start to...


  • Auckland, Auckland, New Zealand Mcc Label Full time

    At Mcc Label, we are the Global #1 for prime labels with 109 manufacturing sites and 12,000+ employees. We manufacture labels for some of the biggest FMCG brand names found on supermarket shelves, bars, restaurants, and hotels globally. Our labels identify, promote, and help sell our customer's products.About the RoleWe are seeking a highly skilled Sales...


  • Auckland, Auckland, New Zealand Goodman Fielder Full time

    **Job Summary**We are seeking a Customer Experience Coordinator to join our team at Goodman Fielder. The successful candidate will be responsible for interacting with customers, managing email correspondence, and achieving productivity standards.About the RoleThe Customer Experience Coordinator will be the first point of contact for customers, providing...


  • Auckland, Auckland, New Zealand Kainga Ora - Homes And Communities Full time

    About UsKainga Ora - Homes and Communities is responsible for transforming New Zealand's housing choices, outcomes, and the entire housing sector by creating homes and communities that allow New Zealanders to thrive. Our values unite us as an organisation and guide how we work every day.Job OverviewWe are seeking a skilled and motivated Housing Support...