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Store Operations Coordinator

1 week ago

Hamilton, Waikato, New Zealand Claire'S Part time
Company Overview

Claire's is a prominent global fashion retailer with a presence in over 3000 locations worldwide. Our product line features trendy jewelry, accessories, and cosmetics, tailored to meet the diverse tastes and preferences of our customers, spanning from children to young women.

Job Summary

We are seeking a skilled Customer Experience Lead to fill the position of 3rd Keyholder. In this role, you will be responsible for:

  • Fostering sales growth by collaborating with store managers and assistant store managers to achieve retail targets;
  • Overseeing store operations, including opening and closing procedures, to ensure safe and compliant trading practices;
  • Providing exceptional customer experiences through friendly and efficient service, product demonstrations, and assistance with customer inquiries;
  • Managing inventory, including processing store deliveries, visual merchandising, conducting stock takes, applying markdowns, and participating in promotional activities;
  • Receiving comprehensive training on earring piercing procedures.
About You

To be successful in this role, you will need to possess:

  • A minimum of some high school education;
  • At least 1 year of retail experience;
  • Excellent communication and organizational skills;
  • Basic computer literacy;
  • A solid understanding of mathematics and reading comprehension;
  • The capacity to work standing during scheduled shifts;
  • The ability to lift up to 25 lbs regularly and up to 75 lbs occasionally;
  • Mobility to navigate store environments, bending, stooping, reaching, and utilizing ladders and step stools;
  • Proficiency in operating the POS system;
  • Claire's values diversity, equity, and inclusion, and welcomes applicants from diverse backgrounds, including those with disabilities.