Travel Experience Manager
1 day ago
Avoid Common Pitfalls
In this role, you will need to avoid common pitfalls such as not understanding traveller needs, not being able to handle multiple calls at once, and not being proactive in resolving issues.
Be Successful
To be successful in this role, you should have strong communication skills, relevant experience in a similar position, and working rights in New Zealand. You should be self-motivated, driven and energized in a fast-paced environment.
Key Performance Indicators
- Excellent customer service ratings.
- High traveller satisfaction ratings.
- Ability to handle multiple calls simultaneously.
- Proactive in resolving issues.
About Our Company Culture
At Four Points by Sheraton, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We value equality, diversity and inclusiveness and offer a range of benefits to our employees.
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