Customer Experience Director

Director / Associate Director – Customer Experience Are you a visionary leader in Customer Experience (CX) ready to make a real impact?At Ipsos New Zealand, we're looking for a Director or Associate Director to drive innovation, strengthen client partnerships, and lead a high-performing team in shaping the future of CX and Employee Experience (EX).About...

Director / Associate Director – Customer ExperienceAre you a visionary leader in Customer Experience (CX) ready to make a real impact? At Ipsos New Zealand, we're looking for a Director or Associate Director to drive innovation, strengthen client partnerships, and lead a high-performing team in shaping the future of CX and Employee Experience (EX).About...

We are seeking a Customer Experience Director to join our team at Youtap Limited. As a Customer Experience Director, you will be responsible for developing and implementing strategies to enhance customer engagement and satisfaction. Your expertise in customer experience and loyalty programs will help us deliver exceptional experiences for our customers.About...

We are seeking a Customer Experience Director to join our team at Cgr Services in Auckland CBD. As a Customer Experience Director, you will be responsible for leading a team of 3 and driving sales while providing exceptional customer service.**About the Company:**We are a boutique in the heart of Auckland CBDWe offer a unique opportunity for an experienced...

**Job Description**We're looking for a Customer Experience Director to join our team. As the Northern Retail Manager, you'll play a key role in shaping customer interactions across all retail touchpoints.With a focus on operational excellence, customer engagement, and team development, you'll lead the charge in creating an unparalleled in-store experience...

About the RoleAs our Global Accounting Director, you will lead our financial planning and analysis function, providing critical insights to inform business decisions. You will develop and maintain financial models, forecasts, and reports to support the growth and profitability of our business.Your expertise in complex accounting packages, such as D365, will...

Our CultureCotton On Group is committed to building a culture centered in belonging and creating workplaces where each individual can show up as their whole self. We value diversity, inclusion, and respect for all employees.Job SummaryWe're seeking a Customer Experience Director to lead and develop a high-performing store team. As a key member of our store...

**Our Mission:**To create a fitter planet, we're committed to unlocking and amplifying that inner drive to achieve our goals. As a Customer Experience Director, you'll play a key role in driving positive customer and business outcomes through data-driven engagement campaigns.**Responsibilities:**Developing and executing end-to-end digital engagement...

We're looking for a Customer Experience Director to lead and shape our customer experience strategy — from sales and onboarding to service and retention. This role is pivotal in driving a culture of continuous improvement, ensuring we're delivering exceptional experiences that meet and exceed customer and partner expectations.Key Responsibilities:Lead and...

Career Advancement Opportunities abound at PUMA Westgate. As a Customer Experience Director, you will have the chance to develop your leadership skills and make a meaningful impact on our customers' experiences. Your responsibilities will include leading by example, making strategic decisions, and creating an environment where both the team and customers...

Workplace Experience DirectorWe are looking for an exceptional Workplace Experience Director to lead our efforts in creating a world-class workplace environment that supports the well-being, productivity, and engagement of our employees.The successful candidate will have a deep understanding of organisational behaviour, change management, and employee...

We are seeking a seasoned Experience Strategy Director to lead our team in driving experience excellence. The ideal candidate will have extensive experience in crafting and executing compelling experience strategies that meet current and future customer needs.About the RoleAs an Experience Strategy Director, you will be responsible for leading...

About the RoleWe are seeking a senior member of our team to lead a group of Customer Experience Owners (CXOs) and their cross-functional squads. As a Customer Experience Lead, you will create and continually optimise experiences that meet current and future customer needs and deliver business value within risk appetite.Your squads are focussed on a diverse...

**Job Overview:**Rentokil Initial is seeking a dynamic and experienced leader to drive the strategic direction, operations, and performance of our customer service function in New Zealand and Fiji.This senior leadership role is responsible for ensuring exceptional customer experiences across all channels.**Key Responsibilities:**Develop and execute the...

About the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team.In this role, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring that our stores deliver exceptional customer experiences.ResponsibilitiesSales Growth: Drive sales growth by developing and executing...

Job OverviewXplor Technologies is seeking an experienced Customer Success Manager to join our Fitness & Wellbeing vertical in New Zealand. As a key member of our team, you will be responsible for managing existing customers, generating new leads, and delivering exceptional customer experiences. This role requires a passion for the fitness industry, excellent...

Company OverviewWe are a leading global coffee and beverage company, Jacobs Douwe Egberts (JDE Peet's), with a rich history of innovation and commitment to quality. We are looking for an exceptional Customer Services Manager to join our Supply Chain team in Auckland, New Zealand.Job DescriptionThe Customer Services Manager will lead and support a team of 5...

As a Store Experience Director, you'll play a critical role in ensuring our stores deliver an exceptional customer experience. This is an exciting opportunity to join a dynamic team dedicated to innovation and excellence.">Key ResponsibilitiesYour day-to-day responsibilities will include:Engaging and motivating your team to drive sales outcomesMentoring and...

Xero is a cloud-based accounting platform that empowers small businesses and their advisors to thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world.Our team's goal is to provide exceptional support to Xero users through 24/7 assistance. As a brand ambassador, you will delight our...

Role SummaryWe are seeking an experienced Customer Services Manager to join our Supply Chain team. The successful candidate will be responsible for leading and supporting their team, developing strategies to improve customer satisfaction and retention, collaborating with other departments, handling escalated customer issues, monitoring service metrics,...