IT Service Delivery Expert

5 days ago


Wellington, Wellington, New Zealand Green Light Worldwide Full time
About the Role: As an Onsite Support Engineer at Green Light Worldwide, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary focus will be on delivering high-quality incident and service request resolution, while maintaining a strong understanding of our clients' technology needs.

Key Accountabilities:
  1. Deliver timely and effective incident and service request resolution.
  2. Maintain accurate records of all incidents and service requests.
  3. Collaborate with internal teams to ensure seamless delivery of services.
  4. Stay up-to-date with industry trends and emerging technologies.

Qualifications:
  • Bachelor's degree in computer science, information systems, or related field.
  • Proven experience in IT support and service delivery.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.


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