Trade Parts Expert

2 days ago


Hamilton, Waikato, New Zealand Trade Me Limited Full time

Welcome to the role of Parts Consultant at Ingham's Prestige and Ingham Mitsubishi dealership in Te Rapa, Hamilton As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience when interacting with our dealership.

One of your primary responsibilities will be to develop and maintain effective customer relationships to maximize repeat business from customer retention. You will also contribute to customer satisfaction by accurately receiving and recording booking and parts sales information.

Additionally, you will minimize stock obsolescence in Ingham warehouse stock by regularly monitoring stock, advising repatriation and disposal, and recommending action to reduce potential loss.

Your tasks will also include utilizing the Electronic Parts Catalogue (EPC) to locate part numbers, answering questions and fulfilling part orders for our customers at the parts counter.

You will work with service advisors & technicians to provide required parts for service repair orders, verifying parts deliveries from distributors/suppliers by matching them with the invoice.

Furthermore, you will prepare monthly returns to distributors/suppliers and stay up to date and current with all training offered by distributors Mercedes-Benz and Mitsubishi.

We are looking for an individual with considerable experience in the parts operations of a retail automotive business. The ideal candidate will demonstrate a detailed knowledge of the trade market for automotive parts, as well as experience using in-house computer systems.

A self-motivated and able-to-function-under-pressure individual with proficient understanding of industry software systems and practices is what we are looking for. A friendly communicator with good English language skills and a high level of personal integrity is also essential.


  • Parts Consultant

    2 days ago


    Hamilton, Waikato, New Zealand Trade Me Limited Full time

    As a dedicated Trade Parts Expert, you will play a crucial role in our team at Ingham's Prestige and Ingham Mitsubishi dealership in Te Rapa, Hamilton. Your responsibilities will include developing and maintaining effective customer relationships to maximize repeat business from customer retention.The successful candidate will contribute to customer...


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