Luxury Hotel Manager

4 days ago


Auckland, Auckland, New Zealand Langham Hospitality Group Full time

Cordis, Auckland by Langham Hospitality Group is an award-winning luxury hotel with a reputation for delivering exceptional guest experiences. As a Front Office Team Leader, you will play a vital role in fostering the long-term growth of our hotel and contributing to delivering unparalleled customer service.

As a senior member of our team, you will supervise receptionists on shift and assist Duty Managers with day-to-day operations. You will be responsible for developing, reviewing, and maintaining service quality within Cordis brand standards, providing training to new colleagues, leading and motivating staff to achieve KPIs, and covering Duty Manager's shifts when required.

We are seeking a full-time Team Leader with outstanding customer service skills, high English comprehension, and impeccable personal grooming. With a minimum of 2 years' experience in a reception position, preferably in a 5-star environment, you will have the opportunity to work with a recognised leader in hospitality and make a real impact on our guests' experiences.



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