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Store Operations Manager

2 weeks ago

Christchurch, Canterbury, New Zealand Platypus Shoes Full time

At Platypus Shoes, we are committed to delivering exceptional customer experiences and driving sales growth. We are seeking an experienced Assistant Store Manager to join our team at our Christchurch store.

About the Role:
  • As a key member of our store leadership team, you will support the Store Manager in leading a team of passionate sales assistants to achieve optimal results in sales targets, KPIs, store presentation, visual merchandising, stock levels, wage control, and shrinkage.
  • You will motivate your team to achieve excellent customer service and coach them to maintain high team morale and encourage individual development through training and succession plans.
  • Effective management of wage costs, adherence to weekly wage targets, and company rostering standards is also a critical aspect of this role.
Key Responsibilities:
  • Ensure efficient operation of the store to achieve optimal results in sales targets, KPIs, store presentation, visual merchandising, stock levels, wage control, and shrinkage.
  • Motivate your team to achieve excellent customer service and identify areas for improvement.
  • Closely monitor store sales to achieve daily, weekly, monthly, and yearly targets, acknowledging outstanding results and identifying areas for improvement.
  • Effectively manage wage costs, adhering to weekly wage targets and company rostering standards.
  • Coach and mentor your team to maintain high team morale and encourage individual development through training and succession plans.
Benefits & Culture:
  • Enjoy 40% off Accent Group brands, including Hype DC, Skechers, Platypus, Vans, and more.
  • Work on a Sunday to Thursday roster, with two consecutive days off in a row to maintain a healthy work-life balance.
  • Access to employee benefits, including discounted gym memberships and health insurance packages.
  • Develop your skills through comprehensive training programs and opportunities for advancement.