Customer Service and Operations Lead
3 days ago
Your Key Responsibilities:
- Lead and motivate a team of Museum Assistants to deliver exceptional customer service.
- Manage day-to-day operations, including supervising staff, coordinating events, and maintaining high standards of cleanliness and safety.
- Develop and implement strategies to enhance the visitor experience, improve customer satisfaction, and increase engagement with museum exhibits.
About You: To be successful in this role, you will have 3+ years' experience in a front-of-house role within the hospitality or visitor attraction sectors, ideally with management experience. You will also have strong customer service and leadership skills, including staff development and performance management. Your ability to bring your local knowledge of Tamaki Makaurau to our visitors will be a distinct advantage for success in this role.
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Strategic Operations Lead
6 days ago
Auckland, Auckland, New Zealand Consult Lead Full timeJob OverviewWe are seeking a highly experienced leader to join our team as General Manager - Operations.This is a challenging and rewarding role that requires a high level of leadership and technical expertise.About the RoleEnsure implementation of board strategy.Oversee project management, events coordination, and account support.ResponsibilitiesDrive...
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General Manager Operations Lead
3 weeks ago
Auckland, Auckland, New Zealand Consult Lead Full timeRole Overview The General Manager - Operations will be responsible for leading the operations team, developing and implementing business strategies, and ensuring the successful delivery of projects.Key Responsibilities Lead the development and implementation of business strategies Manage budgets and resources effectively Ensure the successful delivery of...
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General Manager Operations Lead
5 days ago
Auckland, Auckland, New Zealand Consult Lead Full timeRole OverviewThe General Manager - Operations will be responsible for leading the operations team, developing and implementing business strategies, and ensuring the successful delivery of projects.Key ResponsibilitiesLead the development and implementation of business strategiesManage budgets and resources effectivelyEnsure the successful delivery of...
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Auckland, Auckland, New Zealand Consult Lead Full timeAbout Us:We are a leading provider of consultancy services in the construction industry, delivering high-quality solutions to our clients and building long-lasting relationships.The Role: We seek a highly skilled Business Development Manager to drive sales growth and strengthen connections with group housing customers, developers, architects, and...
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Business Development Executive
6 days ago
Auckland, Auckland, New Zealand Consult Lead Full timeAbout UsWe are committed to delivering exceptional experiences through our innovative products and services. Our goal is to establish ourselves as leaders in our industry by driving operational excellence and fostering strong relationships with our customers.Job DescriptionThe General Manager - Operations will play a critical role in ensuring the successful...
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Strategic Business Lead
6 days ago
Auckland, Auckland, New Zealand Consult Lead Full timeJob SummaryWe are seeking a highly skilled and experienced professional to lead our operations team at SHAPE Energy.As the General Manager - Operations, you will be responsible for developing and implementing strategies to drive growth and improvement.The ideal candidate will have a degree in electrical engineering or a related field, at least 5 years of...
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Customer Service Lead
1 day ago
Auckland, Auckland, New Zealand Morrisons Full timeAbout the RoleWe are looking for a skilled Customer Service Lead to join our team. As an Online Team Leader, you will be responsible for creating a team that delivers outstanding, friendly and helpful service to all our customers.Key ResponsibilitiesCreate a supportive and performance-driven culture where achievement and contributions are recognised and...
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Senior Operations Director
6 days ago
Auckland, Auckland, New Zealand Consult Lead Full timeJob DescriptionWe are seeking a highly skilled and experienced professional to lead our operations team at SHAPE Energy.As the General Manager - Operations, you will develop and implement strategies to drive growth and improvement.The ideal candidate will have a strong background in electrical engineering or a related field, with at least 5 years of...
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Operational Strategy Director
6 days ago
Auckland, Auckland, New Zealand Consult Lead Full timeAbout the OpportunityWe are seeking an experienced leader to drive operational efficiency and productivity through process improvements and system development.Key ResponsibilitiesEnsure implementation of board strategy.Oversee project management, events coordination, and account support.Drive operational efficiency and productivity through process...
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Leadership Role: Operational Excellence
5 days ago
Auckland, Auckland, New Zealand Consult Lead Full timeAbout Our CompanyWe are dedicated to creating innovative products that bring people together and create lasting memories. Our team is passionate about delivering exceptional experiences and building strong relationships with our customers.Job SummaryWe are seeking an experienced leader to join our team as General Manager - Operations. The successful...
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Customer Service Supervisor Lead
4 days ago
Auckland, Auckland, New Zealand Team Recruitment Full timeJob DescriptionIn this role, you will oversee and improve a team, supervising day-to-day operations and delivering excellent service. This is a leadership opportunity that covers end-to-end forwarding and offers a chance to grow within a people-focused company.Your ResponsibilitiesManage all aspects of end-to-end freight operations, including air and sea...
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Customer Service Team Lead
5 days ago
Auckland, Auckland, New Zealand SeaLink NZ Full timeJob Description:The CUSTOMER SERVICE TEAM LEAD role is ideal for someone who's passionate about delivering exceptional customer experiences and has a background in administration or training. You'll be responsible for leading and implementing our training program, ensuring all team members are equipped to provide outstanding service.Your Key Responsibilities...
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Customer Service Team Lead
6 days ago
Auckland, Auckland, New Zealand SEA LIFE Full timeAbout the RoleThis position offers a unique opportunity to lead our Admission and Guest Experiences teams at SEA LIFE Kelly Tarlton's Auckland.As a Guest Services Supervisor, you will play a key role in overseeing the daily operations of our Guest Experience and Admissions team.You will be responsible for ensuring every guest has an incredible visit, while...
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Operational Growth Strategist
7 days ago
Auckland, Auckland, New Zealand Consult Lead Full timeOperational Growth Strategist - Auckland - Consult LeadWe are seeking a highly skilled and experienced leader to drive growth and execute electrical infrastructure projects.As the key player in shaping our future, you will be responsible for developing strategies to meet customer needs and managing relationships with key clients.Main...
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Operations Director
5 days ago
Auckland, Auckland, New Zealand Consult Lead Full time**Role Overview**The Senior Business Leader - Operations will be responsible for leading the operations team, developing and implementing business strategies, and ensuring the successful delivery of projects.Key Responsibilities:Develop and implement business strategies to drive growth and profitabilityLead the operations team to ensure efficient and...
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Customer Service Operations Manager
5 days ago
Auckland, Auckland, New Zealand Jacobsen Full timeCompany OverviewJacobsen is a leading flooring company in NZ, partnering with top global flooring companies. With 60 years of industry expertise, we pride ourselves on outstanding service.About the RoleWe are seeking an experienced Customer Service Operations Manager to lead our contact center team. The successful candidate will be responsible for managing...
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Operations Excellence Director
5 days ago
Auckland, Auckland, New Zealand Consult Lead Full time**Company Overview**Consult Lead is a leading organization that creates innovative products and experiences.Our mission is to bring communities together and spark meaningful conversations.**Job Description**We are seeking a seasoned leader to join our executive team as General Manager - Operations.This position offers a unique chance to contribute to our...
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IT Services Operations Lead
5 hours ago
Auckland, Auckland, New Zealand Datacom Full timeDatacom, a leading provider of IT professional services, is seeking an experienced IT Services Operations Lead to drive commercial operations and deliver high-quality outcomes. The successful candidate will have a solid understanding of software professional services delivery and excellent commercial acumen.About the RoleThis is a key position that requires...
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Head of Operational Excellence
4 days ago
Auckland, Auckland, New Zealand Consult Lead Full time**About the Role:** As the Head of Operational Excellence, you will be responsible for leading the operations team and driving business growth. You will develop and implement business strategies, manage resources effectively, and contribute to the development of company policies and procedures.Key Responsibilities:Develop and implement business strategies to...
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Senior Operations Manager
6 days ago
Auckland, Auckland, New Zealand Consult Lead Full timeAbout the RoleWe are seeking a seasoned executive to join our team as General Manager - Operations. This is a key leadership position that requires a unique blend of strategic thinking, operational expertise, and exceptional people management skills.Key ObjectivesDrive Business Growth: Develop and implement strategies to drive business growth and...