Technology Operations Director

2 days ago


Wellington, Wellington, New Zealand Capgemini Full time

Job Overview

The Technology Operations Director will oversee the day-to-day management of IT services, ensuring they are delivered efficiently and effectively. This includes managing cloud and infrastructure configuration and upgrades, providing problem analysis and resolution for complex issues, and managing Service Desk services within an ITIL framework.

The Technology Operations Director will also ensure that support is maintained to the highest possible standard, manage risk and issues, and ensure services are delivered within budget and contractual obligations.

Key Responsibilities

  • Manage cloud and infrastructure configuration and upgrades
  • Provide problem analysis and resolution for complex issues
  • Manage Service Desk services within an ITIL framework
  • Ensure support is maintained to the highest possible standard

About Capgemini's Commitment to Diversity & Inclusion

At Capgemini, we are dedicated to building a diverse, inclusive, and authentic workplace. We understand that women and people from diverse minority backgrounds are less likely to apply to jobs unless they meet every single requirement, so we encourage anyone excited about this role to apply and tell us what they can bring to the role.



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