Restaurant Operations Director

4 days ago


Christchurch, Canterbury, New Zealand Tim Hortons Full time

Job Overview: We are seeking an experienced Restaurant Manager to join our team at Tim Hortons. The successful candidate will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service and high-quality food products.

Key Responsibilities:

  • Monitor revenues to determine labor costs and implement strategies to optimize profitability
  • Determine the type of services to be offered and develop operational procedures to ensure seamless execution
  • Balance cash and complete balance sheets, cash reports, and related forms in a timely manner
  • Conduct performance reviews with staff to identify areas for improvement and provide coaching and feedback
  • Organize and maintain inventory levels to minimize waste and maximize efficiency
  • Ensure compliance with health and safety regulations and implement procedures to prevent accidents
  • Negotiate arrangements with suppliers for food and other supplies to achieve the best possible prices and terms
  • Address customer complaints or concerns in a professional and courteous manner
  • Plan, organize, direct, control, and evaluate daily operations to ensure consistency and quality

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a supervisory role
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize tasks effectively
  • Personal qualities: accurate, dependable, organized, and able to work under pressure

Benefits:

  • Salary: $23.50 per hour
  • Benefits: bonus, life insurance
  • Terms of employment: permanent, full-time


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