Business Solutions Expert
4 days ago
About the Company
MYOB is a business management platform that unleashes the potential of businesses across Australia and New Zealand. Our roots are in finance and accounting software, but today we are so much more. We help our customers unleash their full potential, giving them the tools to succeed: all in one place.
We're always on the hunt for those who bring a different perspective, diversity of thought, and the drive to make our culture even better. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to MYOB.
About the Team
Sales is the team that delivers every time. Their purpose is to solve the business problems and alleviate pain points of SME and Enterprise businesses. This is the frontline team that truly has an impact on our customers, daily. They're the team that understands customer needs and collaborates with partners to design impactful solutions.
About the Role
You will be part of the tight-knit pre-sales team as a Senior Solution Consultant. This role requires expertise in pre-sales consulting to help MYOB prospects, customers, and partners. You'll collaborate with Sales and partner teams to understand customer needs, design solutions, and present them to prospective customers. You'll be the champion in your industry, contributing industry insights and technical expertise to educate customers and wider MYOB Teams.
Key Responsibilities
Owning the pre-sales engagement of the sales process with sales team and partners to achieve revenue targets. Conducting solution discoveries with prospects to understand problems, process limitations, and impact of the problems. Building impactful solutions that address the needs of the prospective customer. Conducting solution presentation/product demo to potential MYOB ERP Prospects, both in person and remote. Working with sales and implementation teams to develop solution proposals and implementation approach. Improving and expanding documentation, presentation, proposals, ROI models, and presentations to effectively showcase our solutions and value it delivers. Securing technical closure for opportunities, enabling sales team progression to commercial negotiations. Collaborating with customers and implementation teams to address potential implementation obstacles and ensure a positive customer experience. Developing collateral and training to help sales teams position end-to-end solutions. Staying updated with product roadmaps, development progress, and competitor offerings.
About You
We're looking for a proven pre-sales/implementation expert with experience working with ERP/CRM/Payroll and workforce management solutions. Experience implementing or selling cloud ERP solutions like MYOB Acumatica, NetSuite, Microsoft Dynamics, Pronto, Epicor, Wiise, Sage, or others is desirable. You should have the ability to engage in deep conversations with potential customers to understand their needs and guide them towards the best solution. A good understanding of business processes and workflow and different personas is necessary. Delivering compelling and informative presentations to both technical and non-technical audiences is required. Ability to build strong relationships with key decision-makers and influencers within the customer organization is essential. Self-starter and keen to keep up to date on industry trends, competitor analysis, and market dynamics.
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