Business Process Lead

7 days ago


Auckland, Auckland, New Zealand Tra Full time

About Us

At TRA, we believe there's always a story in the data. We combine our understanding of human behaviour with intelligent data capability to navigate uncertainty and answer complex questions. Our team of thinkers is passionate about solving challenging problems for our clients across various industries.

The Role

We are seeking an Operations Lead to drive operational efficiency, knowledge management, and culture-building initiatives within TRA. This role requires strong organisational and project management skills, excellent communication, and interpersonal skills. The ideal candidate will have proficiency in knowledge management platforms, IT systems, and procurement processes.

Your Key Responsibilities

  • Maintain the company intranet as a central knowledge hub, ensuring content accuracy, accessibility, and alignment with organisational goals.
  • Serve as the primary liaison between TRA's IT supplier, operations, and other departments to ensure that technology needs are identified, addressed, and coordinated across the organisation.
  • Manage relationships with key suppliers and vendors to ensure timely and cost-effective procurement of services and supplies.
  • Foster a positive and collaborative workplace culture by organising team events, company rituals, and other engagement initiatives.
  • Oversee the day-to-day management of office facilities, ensuring a safe, efficient, and welcoming environment.

Why Join Us

TRA offers a dynamic and innovative work environment where you can develop your skills and grow your career. You will be part of a team that values collaboration, creativity, and clarity, and you will have opportunities to tackle complex client problems equipped with training and support. We welcome applications from people of all backgrounds and are committed to equity and inclusion.



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