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Loss Prevention Specialist

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Christchurch, Canterbury, New Zealand Mitre 10 Full time

Job Summary: We are seeking a highly skilled Loss Prevention Specialist to join our team at Smith's Mitre 10 MEGA Papanui. As a Loss Prevention Specialist, you will be responsible for reducing shrinkage, creating a secure work environment, and monitoring the shop floor for suspicious activities. If you have relevant work experience in security and/or loss prevention, excellent communication skills, and the ability to remain calm under pressure, we encourage you to apply.

Key Responsibilities:

  • Reduce shrinkage by promoting profit protection/loss prevention throughout all areas of our store.
  • Create and maintain a secure work environment for all people within and around our store.
  • Monitor the shop floor for suspicious or potentially fraudulent activities.
  • Ensure customers leaving our Drive Thru exit have had their transactions processed accurately.
  • Share and gather intel utilizing the community loss prevention platform.
  • Identify and collaborate with our store's network to prevent loss and harm.
  • Promote a culture of Safety and Wellbeing by training and coaching our team to be vigilant in the area of loss prevention and safety.
  • Communicate effectively with team members, team leaders, external security providers, and managers regarding security and safety measures.

Requirements: To be successful in this role, you should have relevant work experience in the security and/or loss prevention industry for a minimum of 1-2 years. You should also possess good time management skills, confidence to cope with intense and stressful situations, great communication skills, and the ability to remain calm under pressure.