Food and Beverage Service Manager
3 days ago
Job Description
Welcome to Novotel Auckland Airport, where luxury meets convenience just steps away from the International terminal. Our 4.5-star hotel boasts THIRTEEN50 Kitchen & Bar, a stylish venue where traditional Kiwi flavors are reimagined with a modern twist, catering to both hotel guests and local diners.
Situated outside the terminal, Novotel Auckland Airport Hotel provides a seamless travel experience, ensuring every layover and business trip is stress-free with unmatched comfort and amenities. Key Responsibilities:
- Welcome guests with a smile and guide them through the menu, suggesting tasty options to ensure every order is spot-on for a seamless dining experience.
- Lead the charge in creating a buzz at Thirteen50– where great food and drinks meet great vibes.
- Deliver top-notch, friendly service to all guests, knowing your VIPs and keeping food service running smoothly and under control.
- Equip the team with top-notch menu, drink, and promotion knowledge to wow guests and nail every bill with precision.
- Supervise the Food & Beverage team to uphold service standards, assist with recruitment and training, and ensure a polished, professional team presentation.
Qualifications:
- Possess a passion for delivering WOW-worthy customer service that leaves guests smiling.
- Hold a minimum of one year's experience in a hotel or cafe/restaurant – you're no stranger to excellence.
- Show readiness for flexible hours and exciting shifts – no two days are the same.
- Demonstrate expertise as a beverage pro with a knack for beer, wine, spirits, and cocktails.
- Show drive, energy, and excellent communication skills.
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