Food and Beverage Service Manager

3 days ago


Auckland, Auckland, New Zealand Novotel Bogor Golf Resort & Convention Center Full time

Job Description

Welcome to Novotel Auckland Airport, where luxury meets convenience just steps away from the International terminal. Our 4.5-star hotel boasts THIRTEEN50 Kitchen & Bar, a stylish venue where traditional Kiwi flavors are reimagined with a modern twist, catering to both hotel guests and local diners.

Situated outside the terminal, Novotel Auckland Airport Hotel provides a seamless travel experience, ensuring every layover and business trip is stress-free with unmatched comfort and amenities. Key Responsibilities:

  • Welcome guests with a smile and guide them through the menu, suggesting tasty options to ensure every order is spot-on for a seamless dining experience.
  • Lead the charge in creating a buzz at Thirteen50– where great food and drinks meet great vibes.
  • Deliver top-notch, friendly service to all guests, knowing your VIPs and keeping food service running smoothly and under control.
  • Equip the team with top-notch menu, drink, and promotion knowledge to wow guests and nail every bill with precision.
  • Supervise the Food & Beverage team to uphold service standards, assist with recruitment and training, and ensure a polished, professional team presentation.

Qualifications:

  • Possess a passion for delivering WOW-worthy customer service that leaves guests smiling.
  • Hold a minimum of one year's experience in a hotel or cafe/restaurant – you're no stranger to excellence.
  • Show readiness for flexible hours and exciting shifts – no two days are the same.
  • Demonstrate expertise as a beverage pro with a knack for beer, wine, spirits, and cocktails.
  • Show drive, energy, and excellent communication skills.


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