Cloud Infrastructure Expert
4 days ago
As a Cloud Support Engineer, you will be responsible for solving customer cases through a variety of customer contact channels which include telephone, email, and web/live chat.
You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.
Requirements:
- Knowledge and experience in administration and troubleshooting across DevOps/Deployment, Orchestration Management, Containerization, Configuration Management.
- Knowledge and experience in Continuous Integration Technology (e.g. Chef, Puppet, Docker, Jenkins, Ansible, or related tools).
- Knowledge and experience in troubleshooting Linux or Windows issues on servers.
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