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Part Time Customer Service Representative
1 week ago
Pandora Jewellery is a dynamic and innovative company that offers a unique and exciting opportunity for individuals who are passionate about jewellery and customer service. We are committed to delivering an exceptional shopping experience, with a focus on quality, style, and value.
We are seeking a Part Time Customer Service Representative to join our team, where you will play a vital role in delivering outstanding customer service and contributing to the overall success of our store. As a key member of our retail team, you will be responsible for building strong relationships with customers, achieving sales targets, and maintaining a positive and inclusive team culture.
Key Responsibilities:
- Provide exceptional customer service, responding to customer queries, and resolving any issues promptly and efficiently.
- Meet and exceed individual and store sales targets through effective selling skills, up-selling, and cross-selling.
- Maintain a thorough knowledge of our products, including features, benefits, and price points, to provide accurate information to customers.
- Contribute to the visual merchandising of the store, ensuring a visually appealing and engaging shopping environment.
- Work collaboratively with colleagues to achieve sales goals and maintain a positive and inclusive team culture.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- A natural ability to see opportunities and drive sales growth, with a focus on exceeding targets.
- Ability to work well under pressure in a fast-paced, sales-driven environment.
- Strong product knowledge, with a passion for jewellery and a desire to learn more about our products.
- Flexibility to work varying shifts, including weekends and public holidays.
