Current jobs related to Automotive Business Support Specialist - Auckland, Auckland - Capricorn

  • Automotive Parts Advisor

    5 days ago

    Auckland, Auckland, New Zealand Automotive Employment NZ Ltd. Full time

    Job reference - 36058Fantastic salary package and training offeredSuccessful and expanding automotive groupVarious brands and lots of opportunitiesCelebrating 32 years of successful client relationships and connections - find your next job through Automotive Employment NZ. New Zealand's leaders in motor industry recruitment since 1991. Rewards You will have...

  • Automotive Service Specialist

    1 day ago

    Auckland, Auckland, New Zealand Automotive Employment NZ Ltd. Full time

    Company Overview:A well-established automotive franchise group on the North Shore is seeking skilled technicians to join their team.The company values its staff, providing a supportive service manager who prioritizes motivation, training, and fair compensation.In return, remuneration is attractive, with hourly pay ranging from $33 to $38 depending on...

  • Automotive Technician

    11 hours ago

    Auckland, Auckland, New Zealand Automotive Employment Nz Ltd. Full time

    Company Overview: Successful franchise dealership, busy and progressive service team with training and development opportunities. Salary: Top rates of pay for qualified technicians.Job Description: We are seeking a highly skilled vehicle diagnostic expert to join our team of experts in this dynamic Auckland franchise dealership. As a premium European brand...

  • Automotive Operations Support Specialist

    4 days ago

    Auckland, Auckland, New Zealand Adecco New Zealand Full time

    At Adecco New Zealand, we are seeking a skilled Automotive Operations Support Specialist to provide comprehensive operational support across multiple locations in our automotive refinishing business.The ideal candidate will possess a strong background in vehicle repair and be able to implement and uphold industry-standard processes.We require hands-on...

  • Automotive Technical Support Manager

    2 days ago

    Auckland, Auckland, New Zealand Automotive Employment NZ Ltd. Full time

    Company OverviewAutomotive Employment NZ Ltd is a leading provider of recruitment services to the automotive industry. We are committed to providing exceptional service and support to our customers and are seeking a skilled Heavy Trucks Technical Advisor to join our team.Job OverviewThis is a full-time, permanent role offering over six-figure remuneration...

  • Automotive Parts Specialist

    7 days ago

    Auckland, Auckland, New Zealand Automotive Employment Nz Ltd. Full time

    Company OverviewAt Automotive Employment NZ Ltd, we are committed to providing exceptional service and support to our clients. Our team of experts is dedicated to helping you find the perfect role in the automotive industry.Job DescriptionWe are seeking an experienced Parts Advisor to join our team at a reputable franchise dealership in Auckland. As a key...

  • Technician - Automotive

    1 day ago

    Auckland, Auckland, New Zealand Automotive Employment NZ Ltd. Full time

    We are seeking an experienced automotive technician to join our busy and well-equipped franchise group on the North Shore.This is a fantastic opportunity to work in a dynamic team led by a supportive service manager who prioritizes staff motivation, training, and fair compensation.The successful candidate will be rewarded with attractive hourly pay ranging...

  • Automotive Technician

    1 day ago

    Auckland, Auckland, New Zealand Automotive Employment NZ Ltd. Full time

    Job reference - 35727This busy, well-equipped franchise group located on the North Shore are seeking skilled automotive technicians to join their team.Leading the team is a supportive Service Manager that values his staff and works hard to keep the team motivated, well trained, and sufficiently remunerated for their efforts.In returnRemuneration will prove...

  • Automotive Sales Representative

    7 days ago

    Auckland, Auckland, New Zealand Ebbett Automotive Full time

    About Ebbett Automotive">The Ebbett Dealership Group is a leading automotive retailer in New Zealand with a rich history dating back to 1928. We are currently seeking an experienced Vehicle Sales Consultant specializing in Volkswagen vehicles to join our dynamic team in Pukekohe.">Sales Excellence">We are looking for candidates with a proven track record of...

  • Automotive Support Specialist

    6 days ago

    Auckland, Auckland, New Zealand Talent Propeller Limited Full time

    **Service Excellence**At Talent Propeller Limited, we're committed to delivering world-class service to our customers. Our team of dedicated professionals works tirelessly to ensure every interaction is a positive experience.We're seeking an Automotive Support Specialist to join our dynamic team at our new facility in Silverdale, Auckland.In this role,...

  • Automotive Industry Professional

    4 days ago

    Auckland, Auckland, New Zealand Automotive Employment NZ Ltd. Full time

    **Company Overview**A leading automotive dealership in Auckland's motor industry is seeking a skilled Parts Advisor to join their team. With multiple sites and various brands, this role offers future career growth opportunities within the business.About the EmployerA successful dealership that values its staff and treats them like assets requires a skilled...

  • Diagnostic Automotive Technician

    3 days ago

    Auckland, Auckland, New Zealand Automotive Employment Nz Ltd. Full time

    Job reference - 36694 Continuous training on offer plus actual career growth opportunitiesTop rates on offerGet your birthday off, close during festive period, 4% Kiwisaver and more added benefitsAccess 32 years of our client relationships and connections and find your next job.New Zealand's leaders in motor industry recruitment since 1991.Automotive...

  • Customer Support Specialist

    5 days ago

    Auckland, Auckland, New Zealand Automotive Employment NZ Ltd. Full time

    Job DescriptionWe are seeking a highly skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support, ensuring that our clients receive the best possible experience.Key ResponsibilitiesService Enquiries: Respond to service enquiries efficiently, ensuring...

  • Automotive Repair Specialist

    21 hours ago

    Auckland, Auckland, New Zealand Automotive Employment Nz Ltd. Full time

    Benefits and RequirementsThis is an extremely well-paid opportunity, with wage rates payable up to $40 per hour depending on experience and training. The role requires relevant automotive industry trade qualifications and previous experience in servicing and repairing farm vehicles and tractors. Good technical and communication skills are also necessary....

  • Automotive HR Manager

    7 hours ago

    Auckland, Auckland, New Zealand Automotive Employment Nz Ltd. Full time

    **Company Overview**Automotive Employment NZ Ltd. is a national distributor of new vehicles with a reputation for excellence. We are currently undergoing a growth development phase, making it an exciting time to join our team.The successful candidate will have the opportunity to work in a well-organized and well-managed workplace, with a stable fair-minded...

  • Automotive Support Specialist

    4 days ago

    Auckland, Auckland, New Zealand Tesla, Inc. Full time

    About UsTesla, Inc. is a leading electric vehicle manufacturer that is revolutionizing the automotive industry. We are committed to accelerating the world's transition to sustainable energy and making electric vehicles accessible to everyone.Job DescriptionWe are seeking a highly skilled and customer-focused Automotive Support Specialist to join our team. As...

  • Top-Rated Automotive Technician

    6 days ago

    Auckland, Auckland, New Zealand Automotive Employment NZ Ltd. Full time

    About the OpportunityThis is an exciting opportunity for a skilled European brand technician to join our dynamic Auckland franchise dealership. The ideal candidate will have:Previous experience in a franchise dealership, preferably with a premium European vehicle brand.Relevant automotive trade qualifications and proven experience as an Automotive...

  • Automotive Parts Advisor

    7 days ago

    Auckland, Auckland, New Zealand Automotive Employment Nz Ltd. Full time

    Job reference - 40235Prior automotive parts experience requiredHigh standards of customer serviceMarket related remuneration and further training on offerThis franchise dealership in Auckland is looking for an experienced Parts Advisor to join their team.You will form an integral part of the aftersales team helping to maintain high levels of customer service...

  • Automotive Parts Advisor

    2 days ago

    Auckland, Auckland, New Zealand Automotive Employment Nz Ltd. Full time

    Job reference - 40235 Prior automotive parts experience requiredHigh standards of customer serviceMarket related remuneration and further training on offerThis franchise dealership in Auckland is looking for an experienced Parts Advisor to join their team. You will form an integral part of the aftersales team helping to maintain high levels of customer...

  • Automotive Detailing Specialist

    3 days ago

    Auckland, Auckland, New Zealand Inghamdriven Full time

    About the Role: As an Automotive Detailing Specialist at Inghamdriven, you will play a crucial role in delivering exceptional customer experiences and maintaining high levels of customer satisfaction. This is a Monday to Friday plus rostered Saturday position that offers a dynamic work environment within the automotive industry.Your Key...

Automotive Business Support Specialist

1 week ago

Auckland, Auckland, New Zealand Capricorn Full time

Company Overview

Capricorn Society is a member-based financial services organization that exists to improve the lives of its members by supporting them in building stronger automotive businesses. The company provides a range of products and services, including trade credit, risk protection, equipment finance, and travel services. With over 25,000 members across Australia and New Zealand, Capricorn aims to empower its community to thrive.

Job Description

We are seeking an experienced Customer Service Delivery Expert to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional service to our members, resolving queries related to their trade accounts, products, and services. Your goal will be to resolve issues on the first contact, providing timely and efficient responses to email and portal inquiries.

Key Responsibilities:

  • Handle incoming calls from relevant phone queues, aiming for first-contact resolution
  • Return after-hours voicemail messages promptly
  • Respond to email and portal inquiries within agreed-upon timeframes
  • Address general inquiries promptly and efficiently
  • Support Capricorn Products, including key supplier accounts
  • Assist members with accessing and using myCAP
  • Escalate unresolved queries immediately as per the complaints and escalation process
  • Collaborate with suppliers, service providers, and internal departments to resolve queries efficiently

Requirements

To succeed in this role, you will require:

  • Intermediate proficiency in Microsoft Office Software Suite