Technical Architect

5 days ago


Auckland, Auckland, New Zealand Datacom Full time

About Datacom

Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size.

Our unique culture and energy come from our people, who give Datacom its identity. You'll have the opportunity to learn, develop your career, connect and bring your true self to work.

We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges.

Job Description

As the Technical Lead, you will play a key role within the App Integration team, accountable for the technical definition, ongoing development, and delivery of our Azure service offerings and products.

You will ensure high-quality technical delivery to our customers is achieved by working with other Technical Leads to standardise and automate our service offering and products.

Championing an 'automation first' culture to enhance customer experience and ensure continued relevance and financial viability of our cloud engagements.

  • Work on the Product backlog evolving our current service, and developing new service offerings and products.
  • Form a key interlock between Professional Services and Operations teams, develop and drive standardisation and automation across the group to assist improvements in our operational maturity and efficiency.
  • Provide technical leadership and mentoring, as a senior Azure practitioner in the team you'll help others grow their skills, providing advice and assistance when required.
  • Consult with customers, particularly during initial discussions about technical support requirements.
  • Keep abreast of new technology developments, assessing how they can be incorporated into our service.
  • Lead initiatives to develop or improve technical aspects of the service, such as monitoring and alerting solutions, interlocks with other Datacom teams.
  • Lead customer cloud transformation initiatives.
  • Lead continuous improvement initiatives and ongoing definition of service tasks.


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