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Retail Operations Manager

1 week ago

Wellington, Wellington, New Zealand Bunnings Group Full time

Company Overview: Bunnings Group is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We operate from a network of stores, trade centres, frame and truss sites, and online.

About the Role: As a Retail Supervisor, you will provide support to the store senior leadership team and act as a continual support to a designated department in Bunnings. You will oversee workflow, set an example to other team members, and ensure day-to-day operations run smoothly.

Key Responsibilities:

  • Set an example of best service and support the team to deliver friendly and helpful advice to customers
  • Coach the team on the right service behaviours
  • Assist with inducting and training the team
  • Ensure that merchandising standards fit with business requirements
  • Coordinate stock

Required Skills and Qualifications: Our ideal candidate will share a genuine passion for retail and customer service. You will have previous experience supervising a team in a fast-paced environment, open communication, and a genuine interest in coaching and developing others.