Retail Operations Manager

2 weeks ago


Wellington, Wellington, New Zealand Briscoe Group Limited Full time

About the Company: Briscoe Group Limited is a leading retailer in New Zealand, committed to delivering exceptional customer service and fostering a positive work environment.

Job Description: We are seeking an experienced Retail Operations Manager to join our dynamic team at Coastlands. As an Assistant Store Manager, you will play a key role in supporting the store management team to ensure smooth daily operations, drive sales, and deliver exceptional customer service. Key responsibilities include:
• Managing the shop floor and web
• Coaching and mentoring new team members
• Collaborating with fulfilment teams to enhance service delivery
• Exceeding store and web sales targets
• Implementing loss prevention initiatives and championing workplace safety.

Required Skills and Qualifications: To be successful in this role, you will need:
• Supervisory or management experience, ideally in a big-box retail setting
• Prior experience managing people
• Excellent organisational and multitasking abilities
• Strong verbal and written communication skills
• Ability to self-motivate and set goals

Benefits: As a member of our team, you will have access to a range of benefits, including exclusive discounts across Briscoes and Rebel Sport, discounted health insurance, and financial wellbeing resources. We value our people and are committed to helping them grow and develop professionally.



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