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Operational Efficiency Specialist

1 week ago

Auckland, Auckland, New Zealand Tra Full time

About Tra

Tra is a leading insights agency – we practice the art of knowing people. We combine our understanding of human behaviour with intelligent data capability to navigate uncertainty and answer the big questions.

Our diverse group of thinkers are intent on solving complex problems for our clients across the Tasman and the world. We have offices in Tamaki-Makaurau (Auckland), Naarm (Melbourne) and Gadigal Land (Sydney).

We are looking for someone with strong organisational and project management skills, excellent communication and interpersonal skills, and proficiency in knowledge management platforms, IT systems, and procurement processes.

This role brings hands-on execution to support daily operations across various domains including knowledge base management, IT coordination, facilities management, supplier relations, and visitor experience.

  • Key Responsibilities:
  • Knowledge Base Management (Intranet Ownership): Oversee and maintain the company intranet as a central knowledge hub, ensuring content accuracy, accessibility, and alignment with organisational goals.
  • Technology Coordination: Serve as the primary liaison between TRA's IT supplier, operations, and other departments to ensure that technology needs are identified, addressed, and coordinated across the organisation.
  • Vendor Management: Manage relationships with key suppliers and vendors to ensure timely and cost-effective procurement of services and supplies.
  • Office and Facility Management: Oversee the day-to-day management of office facilities, ensuring a safe, efficient, and welcoming environment.
  • Culture Building: Foster a positive and collaborative workplace culture by organising team events, company rituals, and other engagement initiatives.
  • Visitor Experience: Act as the main point of contact for visitors to create a welcoming and positive experience.