Retail Leadership Specialist

7 days ago


Auckland, Auckland, New Zealand Nike Full time

We are seeking a highly skilled Retail Leadership Specialist to join our Nike Westgate store team.

This role is a great stepping stone for individuals looking to progress in retail leadership. Reporting into the Assistant Head Coach, you will be responsible for non-selling duties that support the store's administration and accounting functions.

As a key member of the leadership team, your core function will be to deliver premium customer service as an Athlete (Retail Assistant) while providing operations support to the leadership team. Your secondary duties will include rostering, instore function, and assisting in performance management and guidance.

The fast-paced environment of this role will involve:

  1. Performing cashiering tasks including all cash-related opening and closing duties
  2. Serving as 2IC for the stores Operations department
  3. Assisting the leadership team in cashier training for Sales Associates (Athletes) and maintaining adequate training materials and documentation
  4. Delivering exceptional consumer service at all times
  5. Maintaining accuracy of all Payroll information and ensuring wage spend does not exceed the monthly forecast
  6. Supporting the Store Manager by reviewing P & L reports

To succeed in this role, you will need to bring:

  1. A passion for the Brand/Sports industry
  2. Excellent financial skills and business acumen with the ability to closely monitor profitability and operating expenses
  3. Significant previous relevant Retail and/or hospitality experience
  4. Ability to work autonomously and cooperatively as part of a team
  5. Strong written and verbal communication skills
  6. Exceptional attention to detail, organisational, and planning skills
  7. Strong strategic, problem-solving, and influencing skills
  8. Proficiency in MS Office products

The successful candidate must be available to work a rotating roster and weekends, evenings, and holidays as needed.



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