Customer Experience Ambassador
7 days ago
About Parkerbridge
Parkerbridge is a not-for-profit organisation based in South Auckland, renowned for delivering exceptional social services. Our commitment to providing high-quality assistance has earned us a reputation as a leader in our field.
Job Overview
We are currently seeking an experienced Customer Services Representative - Outbound calling to join our team on a part-time temporary basis. As a key member of our customer service team, you will play a vital role in maintaining relationships with existing customers and expanding our outreach efforts to new customers.
Key Responsibilities
The primary focus of this role is to maintain relationships with existing customers and expand our outreach efforts to new customers. In addition to this, you will be responsible for managing orders through online portals, stock control, following up on existing orders, assisting with accounts, credit, after sales, and other administrative tasks.
Requirements
To be successful in this role, you will need to have previous New Zealand phone-based customer services - outbound experience within retail or non-profit organisations. You must possess excellent communication skills, both written and verbal, as well as good attention to detail and the ability to update and maintain our database.
What We Offer
In return for your hard work and dedication, we offer a competitive hourly rate, car park access, and a supportive team culture that values work-life balance. If you are an experienced customer support representative with sales/administration experience, we encourage you to apply for this exciting opportunity.
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