Workplace Experience Associate
2 weeks ago
About Us
TelferYoung from CBRE is a leading provider of workplace services. We are seeking an experienced and skilled individual to join our team as a Workplace Services Coordinator. In this role, you will be responsible for delivering exceptional customer service to employees and guests of a designated building.
About The Role
This position is part of the Workplace Experience function and requires a high level of attention to detail, excellent communication skills, and the ability to work independently with minimal supervision. As a Workplace Services Coordinator, you will be responsible for managing the day-to-day operations of the building, including responding to inquiries and resolving issues.
Your Key Responsibilities
- Escalate inquiries or complaints from employees, guests, and co-workers
- Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval
- Create customized client materials that follow brand guidelines
- Maintain accurate records and reports as required
Requirements
- High School Diploma or GED with 2-3 years of job-related experience
- An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required
- Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval
- Ability to explain detailed and complicated information within the team in a clear and concise manner
- Advanced knowledge of Microsoft Office products
What's in it for you?
- Working alongside an experienced and established team/leader
- Our people are free to expand their skills and knowledge to drive their careers and reach their full potential
- We are driven by the entrepreneurial spirit of our people & the diverse needs of our clients
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