Workplace Experience Associate

2 weeks ago


Auckland, Auckland, New Zealand TelferYoung from CBRE Full time

About Us

TelferYoung from CBRE is a leading provider of workplace services. We are seeking an experienced and skilled individual to join our team as a Workplace Services Coordinator. In this role, you will be responsible for delivering exceptional customer service to employees and guests of a designated building.

About The Role

This position is part of the Workplace Experience function and requires a high level of attention to detail, excellent communication skills, and the ability to work independently with minimal supervision. As a Workplace Services Coordinator, you will be responsible for managing the day-to-day operations of the building, including responding to inquiries and resolving issues.

Your Key Responsibilities

  • Escalate inquiries or complaints from employees, guests, and co-workers
  • Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval
  • Create customized client materials that follow brand guidelines
  • Maintain accurate records and reports as required

Requirements

  • High School Diploma or GED with 2-3 years of job-related experience
  • An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required
  • Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval
  • Ability to explain detailed and complicated information within the team in a clear and concise manner
  • Advanced knowledge of Microsoft Office products

What's in it for you?

  • Working alongside an experienced and established team/leader
  • Our people are free to expand their skills and knowledge to drive their careers and reach their full potential
  • We are driven by the entrepreneurial spirit of our people & the diverse needs of our clients


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