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Customer Experience Associate

3 weeks ago

Auckland, Auckland, New Zealand Merchant1948 Full time

Merchant1948 - Where Fashion Meets Passion
We are a leading New Zealand footwear retailer, dedicated to providing premium leather footwear for all occasions. With a rich history dating back to 1948, we pride ourselves on our reputation as a trusted source of quality footwear.

The Role
We are seeking a highly motivated and fashion-forward individual to join our team in our Albany store as a Customer Experience Associate. Key responsibilities include:

  • Delivering exceptional customer experiences through product knowledge, excellent communication skills, and a focus on delivering outstanding service
  • Contributing to individual sales targets and achieving company standards
  • Maintaining a high level of store presentation and visual merchandising
  • Collaborating with colleagues to achieve common goals and enhance team performance

Why Work with Us?
We offer a range of benefits, including quarterly bonuses, free shoes, recruitment referrals, and access to employee assistance programs. Our team culture prioritizes support, inclusivity, and innovation, creating an exciting and dynamic work environment.

About You
To succeed in this role, you should have:

  • A passion for delivering exceptional customer experiences
  • A proven track record of meeting sales targets and contributing to team success
  • An eye for detail and a commitment to maintaining high levels of store presentation
  • A collaborative approach and a willingness to learn and grow