Fruit Quality Assurance Lead

5 days ago

Tauranga, Bay of Plenty, New Zealand Zespri International Full time

About Us

Zespri International is the world's largest marketer of kiwifruit, with a mission to help people, communities and the environment around the world thrive through the goodness of kiwifruit.

We work with thousands of growers and post-harvest companies worldwide to source the best-quality Zespri Kiwifruit. Our global team of 850+ employees are passionate about creating sustainable long-term value for growers.

The Role

We're looking for a Fruit Quality Assurance Lead to provide leadership and management for one of our three Quality Assessor teams within the Zespri Global Quality Team.

As a key member of our team, you'll be responsible for ensuring the day-to-day operations of the team are executed efficiently and effectively. This includes:

  • Coordinating the QA team to ensure efficient execution of audit plans, including product quality and cool store assessments
  • Collaborating with managers to resolve product quality and compliance issues, and improve audit processes
  • Serving as a contact point for kiwifruit industry quality teams, effectively communicating issues to Zespri Global Quality and other Supply Chain teams
  • Managing the Quality Assessor team, ensuring all members are approved and competent to deliver compliance programs
  • Implementing new processes and systems within the QA team and supporting the QA Training Coordinator with the internal Product Issue Notification System (PINS)
  • Leading the annual review of Zespri QA procedures and associated documents
  • Ensuring optimal resource utilization by assigning facilities based on QA approvals, workload, and geographical efficiency
  • Tracking, trending, and analyzing QA Audit Programme data in real time, addressing any gaps identified
  • Keeping the Quality Assessor team informed of all new developments, changes, and risks in the audit field
  • Ensuring Quality and Product Assessors are aware of changes to Zespri Systems and the Quality System throughout the season
  • Managing the performance of the QA team through regular meetings, annual reviews, and development plans

Your Skills and Qualifications

To succeed in this role, you'll need:

  • A strong understanding of Quality Management Systems and compliance standards (e.g., Global GAP and GFSI/BRC)
  • Knowledge of audit and compliance programs
  • A sound understanding of product handling and storage practices, especially for fruit, fresh produce, or food
  • A good understanding of export regulatory requirements, including MPI Phytosanitary certification requirements
  • Line or team management experience, as well as leadership or supervisor training
  • Background in Zespri Phyto QA is preferred
  • Proficiency in Microsoft Office suite – Word, Excel, Power Point
  • Excellent written and verbal communication skills, with the ability to develop and maintain good working relationships under pressure
  • Strong decision-making skills, time management, and high personal integrity

About Working at Zespri

We offer a dynamic and supportive work environment that encourages innovation and growth. As a valued member of our team, you can expect:

  • A flexible work ethos, with options for remote work and flexible hours
  • An additional paid annual leave day per year (Zespri Day)
  • An additional paid volunteer day to volunteer within your community (Volunteer Time)
  • Group Medical Insurance benefits
  • Convenient office location, with free onsite parking
  • Your daily dose of Vitamin C with free kiwifruit

How to Apply

If you're passionate about quality assurance and want to make a meaningful contribution to our organization, we encourage you to apply now. We welcome applications from diverse candidates and are committed to a fair hiring process.

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