Marketing Operations Strategist
1 week ago
About Us
At ServiceNow, we're revolutionizing the way organizations work. Our intelligent cloud-based platform connects people, systems, and processes to empower businesses to find smarter, faster, and better ways to work.
The Role
We're seeking a highly organized and goal-oriented professional to drive revenue growth, adoption, and customer success across our direct and indirect sales channels. As a key member of our Enterprise & Field Marketing organization, you'll interact directly with business leaders and marketing teams globally to accelerate pipeline growth and deliver business results.
Your Responsibilities
- Develop and implement comprehensive marketing operations strategies that align with overall business objectives.
- Transform the performance of Marketing activities to build, accelerate, and close pipeline while mentoring the marketing team in APAC.
- Drive continuous improvement of marketing processes to enhance efficiency and effectiveness in partnership with APAC Marketing Business Director and Marketing VP.
- Accurately forecast, measure, analyze, and report on the impact of APAC marketing in terms of agreed KPIs/OKRs and general commerce.
- Drive periodical financial planning and budget management to optimize investment and returns against the defined annual plan.
- Deliver data and actionable insights that inform Quarterly Business Reviews (within marketing and externally).
Your Qualifications
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Bachelor's degree (Marketing or Commerce, MBA preferred) and 15+ years of overall experience with 10+ years in high-tech marketing to various industries.
- Demonstrable success in dynamic and complex environments, with a proven ability to rally teams and influence at all levels to drive business outcomes.
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