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Experience Booking Specialist
2 weeks ago
We're looking for a highly organised and customer-focused professional to join our Business Development team as an Event Operations Coordinator.
As a key member of our team, you'll be responsible for managing and fulfilling bookings for our exciting experiences, ensuring every visitor enjoys a seamless and memorable visit.
Key Accountabilities- Liaising with internal teams to ensure effective event planning and execution.
- Managing bookings and customer communications to meet expectations.
- Providing exceptional customer service to exceed guest satisfaction targets.
Skills and Qualifications
- A strong background in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Experience with booking systems and technology platforms is an advantage.
This role offers a fantastic opportunity to work in a fun and stimulating environment, with a competitive salary and benefits package.
You'll have the chance to develop your skills and experience working with a diverse range of people, and contribute to delivering exceptional customer experiences.
