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Luxury Resort Manager

2 weeks ago

Tauranga, Bay of Plenty, New Zealand Tangram Full time

Company Overview

Tangram is a reputable hotel management company dedicated to providing exceptional guest experiences. Our boutique lakeside hotel and restaurant offer a unique blend of luxury and natural beauty, making it an ideal location for a talented manager.

Job Description

We are seeking a skilled and experienced Lodge Manager to join our team. As a key member of our operations team, you will be responsible for managing the day-to-day activities of the lodge, ensuring seamless delivery of services and maintaining high standards of quality and safety.

Key Responsibilities:

  • Manage the lodge within parameters outlined in the management agreement
  • Ensure compliance with guidelines and standards detailed in operating manuals
  • Proactively control costs and maintain profitability
  • Protect and maintain assets, including intellectual property
  • Manage human resources, recruitment, training, and employee development
  • Maintain safe work practices and ensure staff awareness of emergency procedures

Requirements:

  • Outstanding leadership skills and previous experience managing a large team
  • Great motivator and communicator with excellent customer service skills
  • Flexibility to adapt to changing demands and seasonal fluctuations

Benefits:

  • On-site accommodation available for the successful candidate
  • Opportunity to showcase experience and passion for the industry