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Reservations Coordinator

2 weeks ago

Tauranga, Bay of Plenty, New Zealand Rydges Hotels Limited Full time

About EVT
EVT is one of Australia and New Zealand's leading experience companies, encompassing entertainment businesses, ventures driven by a passion for new opportunities, and travel businesses that always feel local and authentic.

Our Hotels

Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Our hotels are located in prime positions, ensuring our guests have everything they need right where they need it.

Job Description

We are seeking a Reservations Agent to join our team. As a Reservations Agent, you will be responsible for providing excellent customer service, managing group reservations, updating reservations from external sources, and assisting the Front Office team when required. You will also provide guests with information about the hotel and activities, and take direction from the Reservations Supervisor.

Key Responsibilities:

  • Provide excellent customer service
  • Manage group reservations
  • Update reservations from external sources
  • Assist the Front Office team when required
  • Provide guests with information about the hotel and activities

Requirements:

  • Experience in a similar role is advantageous
  • Opera PMS knowledge is preferred but not essential
  • The legal right to work in New Zealand is required