Dynamics 365 Functional Expert
2 days ago
About the Role
We are seeking a highly skilled D365 Business Central Functional Consultant - Operations to join our team. In this role, you will be responsible for delivering successful projects and helping clients maximize their solutions by suggesting enhancements to improve their existing systems.
Your proactive approach will help clients optimize their use of Business Central, enhancing their overall business performance. You will also have the opportunity to work on large and complex projects, delivering extraordinary outcomes for our clients.
Key Responsibilities:
- Gaining a deep understanding of each client's organization to ensure successful delivery
- Suggesting enhancements to improve clients' existing systems
- Providing expert advice, tailored solutions, and ensuring client satisfaction with the services provided
- Optimizing clients' use of Business Central, enhancing their overall business performance
Requirements:
- 3+ years commercial experience in installation, configuration, and delivery of Dynamics D365 BC solutions (standard, customized with Extensions, and integrated)
- Experience or desire to drive value with the Power Platform (including Power Apps, Logic Apps, Power BI)
- Confidence working directly with clients (remotely or on-site)
- Demonstrated experience in a support environment – incident management, release management & change management
- Expert troubleshooting skills and problem-solving ability
- Experience in estimating BC services, capturing scope & requirements, writing user stories and development specifications
Personal Characteristics:
- Ability to multi-task, work under pressure, and to tight deadlines
- Committed to ethical practice, equity, and diversity
- Good leadership skills and a passion to bring out the best in your team
- Excellent interpersonal, presentation, negotiation, conflict resolution, and liaison skills
- Strong business acumen and organizational and planning skills
- Detailed oriented and diligent
- Entrepreneurial by nature with a strong sense of ownership
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