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Instructional Content Developer

2 weeks ago

Wellington, Wellington, New Zealand LexisNexis Full time

LexisNexis Legal & Professional seeks an experienced Instructional Content Developer to join our Client Experience and Learning team. This role focuses on designing and implementing effective training programs that cater to the needs of our clients in New Zealand.

About the Job

This is a hybrid home/office full-time position based in Wellington or Auckland, offering additional flexibility for the right candidate. As an Instructional Content Developer, you will play a critical role in enhancing the learning experiences of our customers, including legal professionals.

Main Responsibilities:

  • Developing comprehensive training plans to address the diverse needs of our customer base
  • Collaborating with clients and end-users to understand their requirements and preferences
  • Creating engaging digital learning resources, including user guides, online materials, and interactive tools
  • Contributing to the development of new products and services by providing valuable insights from customers and market trends
  • Working closely with other LexisNexis teams (sales, product, content lawyers, editorial, marketing, finance) for an integrated approach to customer success
  • Maintaining accurate records and reporting in designated databases
Key Skills and Qualifications

We are looking for a highly motivated and organised individual with excellent communication and interpersonal skills. A relevant qualification in education, law, digital learning, knowledge management, or technology would be beneficial.

  • Proven experience in instructional design and content development
  • Strong understanding of adult learning principles and digital learning technologies
  • Ability to work independently and as part of a team
  • Excellent problem-solving and analytical skills