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Customer Service Expert

1 week ago


Wellington, Wellington, New Zealand The Warehouse Group Full time

About Us - The Warehouse Group is a leading retail company that prioritizes creating a supportive and inclusive work environment. Our commitment to sustainability, ethical sourcing, and community support reflects our core values. We're proud to be making a positive impact on our planet and local communities.

About the Role - As a key member of our team, you'll ensure customers receive fast and appreciated service at the checkout. You excel in fast-paced settings, maintaining high standards without losing efficiency. Your patience and problem-solving skills keep you calm under pressure. You're organized, know the importance of a tidy workspace, and are a quick learner with technology.

About You - While experience in a customer-facing role, such as retail or hospitality, is beneficial, it's not essential. Good communication skills and a positive attitude are a must. Additionally, you should be comfortable standing for long periods.

What We Offer - Team Card: Access to discounts across our brands. Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year. Here for Good Leave: To do good in your community, you'll have one day of paid leave every year. Career Progression: An excellent stepping stone into other internal opportunities.