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Retail Banking Advisor

1 week ago

Auckland, Auckland, New Zealand Australia and New Zealand Banking Group Limited Full time

Australia and New Zealand Banking Group Limited is committed to delivering exceptional customer experiences and driving business growth through innovation and excellence.

About the Role

The Banking Consultant role is responsible for providing expert advice and guidance to customers, identifying opportunities to enhance customer engagement and advocacy, and contributing to the development and implementation of business strategies and plans.

  1. Develop and maintain strong relationships with customers, understanding their financial needs and providing tailored solutions.
  2. Conduct basic analysis of financial information relating to consumer lending.
  3. Actively participate in and support bank programmes and initiatives.
  4. Ensure compliance with ANZ and branch policies and procedures.
  5. Take responsibility to 'know your customer' from a risk perspective.

The role requires strong analytical and problem-solving skills, with the ability to work effectively in a fast-paced environment.