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Retail Experience Manager

2 weeks ago

Christchurch, Canterbury, New Zealand One New Zealand Full time

Role Overview

We're on an exciting journey, investing in our people, systems, and ways of working to create an omni-channel powerhouse that delivers unmatched customer and commercial success.

Your Role

  • Lead a team of Customer Champions and a Floor Lead.
  • Cultivate a 'customer-obsessed' culture within the team.
  • Maintain high standards for delivering exceptional customer experiences across all store operations.

About You

  • You have at least 2 years of operational experience in a retail sales environment.
  • You possess a comprehensive understanding of retail operations and processes.
  • You're skilled in navigating conflict and maintaining composure in high-pressure situations.

What We Offer

  • A competitive salary package.
  • Comprehensive training and coaching.
  • A fully subsidised health insurance cover for you and your family.
  • Market leading cell-phone with unlimited data plan.